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Certified ScrumProduct Owner (CSPO)®
Our Syllabus / Agenda
Trainer: Rick Waters, CST®
Class Modules At-a-glance
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Introductions & Ground Rules
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Icebreaker Q&A
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Agile Values
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Agile Principles
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The Scrum Framework
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Scrum Values
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Definition of Done & Acceptance Criteria
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Team Member Accountabilities
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Building the Perfect Scrum Master
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Facilitating Retrospectives
Day 1
1
Introductions & Ground Rules: We start each half-day with light intros to reduce anxiety and set context. Cameras on, be present, be respectful. We agree on norms so the class feels safe, engaged, and productive.
2
Ice-Breaker Q&A: A quick exercise to surface goals and concerns, and to show how we’ll learn by doing.
3
Agile Values: The Agile Manifesto and what those values mean in today’s teams. Plain language and real examples.
4
Agile Principles: The 12 Agile Principles translated into decisions you'll make every Sprint.
5
The Scrum Framework: The 5 events, 1 activity, 3 artifacts, and how the 3 roles make it all work.
6
Personas: Learn how to identify and define a primary user persona to focus product decisions on real user needs.
7
Product Goals: Practice creating clear, outcome-focused Product Goals that align teams and stakeholders around what success looks like.
8
Road Mapping: Explore lightweight roadmapping techniques that communicate direction and intent without locking teams into fixed plans.
Day 2
1
User Story Writing Workshop: Learn techniques to write Stories with the Scrum Team, and alone.
2
Prioritization: Apply a practical rough prioritization technique, and learn how to begin using more mainstream Product Backlog Prioritization techniques.
3
Defining Value: Learn how to evaluate the true value of backlog items.
4
Product Backlog Refinement: Refine your in-class team's Product Backlog for a product you will be developing.
5
Stakeholder Management: Learn real-life lessons of what to say, and what not to say, to your team's stakeholders.
6
Simulation: The last half of the second day of class is dominated by the Scrum simulation. You will be collaborating with your key Stakeholder, planning Sprints, building a virtual product, and demonstrating that product to your Stakeholder during a true-to-life Sprint Review.
What Students Are Saying
“Over 7,000 professionals have taken this course — here’s what they had to say.”
The Scrum Master class is very informative and inspiring,
Aug 16, 2022
I love moment.
Aug 13, 2022
Rick is an excellent trainer and coach. I had an amazing experience all through my CSM program. He made it quite engaging and interactive. I would recommend to anyone looking for Scrum Certifications.
Aug 16, 2022
Meet Your Instructor
Rick Waters
Rick is a Certified Scrum Trainer® who has helped thousands of professionals across industries bring Agile principles to life in their organizations. Known for his energetic-yet-calm, discussion-driven teaching style, Rick makes complex ideas simple, visual, and practical. His classes emphasize real-world application over theory, helping teams adopt Scrum in a way that’s engaging, sustainable, and immediately useful.
