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Certified ScrumMaster (CSM)®
Our Syllabus / Agenda
Trainer: Rick Waters, CST®
Class Modules At-a-glance
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Introductions & Ground Rules
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Icebreaker Q&A
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Agile Values
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Agile Principles
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The Scrum Framework
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Scrum Values
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Definition of Done & Acceptance Criteria
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Team Member Accountabilities
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Building the Perfect Scrum Master
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Facilitating Retrospectives
Day 1
1
Introductions & Ground Rules: We start each half-day with light intros to reduce anxiety and set context. Cameras on, be present, be respectful. We agree on norms so the class feels safe, engaged, and productive.
2
Ice-Breaker Q&A: A quick exercise to surface goals and concerns, and to show how we’ll learn by doing.
3
Agile Values: The Agile Manifesto and what those values mean in today’s teams. Plain language and real examples.
4
Agile Principles: The 12 Agile Principles translated into decisions you'll make every Sprint.
5
The Scrum Framework: The 5 events, 1 activity, 3 artifacts, and how the 3 roles make it all work.
Day 2
1
Scrum Values: How Commitment, Focus, Openness, Respect, and Courage show up in healthy Scrum teams.
2
Definition of Done & Acceptance Criteria: Two back-to-back exercises that help you understand DoD and AC, but also tell the difference between them.
3
Team Accountabilities: Who owns what on a Scrum Team? We'll lay it all out and describe it in detail
4
Building the Perfect Scrum Master: There are many different type of Scrum Masters in the world today. What kind of Scrum Master are you? What kind do you want to be?
5
Facilitating Retrospectives: Retrospectives are the most difficult thing to facilitate. We'll explain in detail how to facilitate them, and explain why.
What Students Are Saying
“Over 7,000 professionals have taken this course — here’s what they had to say.”
The Scrum Master class is very informative and inspiring,
Aug 16, 2022
I love moment.
Aug 13, 2022
Rick is an excellent trainer and coach. I had an amazing experience all through my CSM program. He made it quite engaging and interactive. I would recommend to anyone looking for Scrum Certifications.
Aug 16, 2022
Meet Your Instructor
Rick Waters
Rick is a Certified Scrum Trainer® who has helped thousands of professionals across industries bring Agile principles to life in their organizations. Known for his energetic-yet-calm, discussion-driven teaching style, Rick makes complex ideas simple, visual, and practical. His classes emphasize real-world application over theory, helping teams adopt Scrum in a way that’s engaging, sustainable, and immediately useful.
